Every query in one place
Helpdesk & Ticketing Software
Stop losing requests in inboxes and phone calls. Capture every query as a ticket, respond from a shared console, and keep response times honest with SLA tracking.
Start freeShared ticket queue
Customer queries become tickets your whole team can see, assign and resolve — nothing slips through the cracks.
SLA tracking
Set response and resolution targets and see at a glance which tickets are at risk of breaching.
Live chat
Chat with customers in real time from the agent console — with typing, presence and read receipts — and carry a chat over into a ticket.
Customer portal
Customers raise and follow their own tickets from their portal, cutting the back-and-forth.
One platform
Helpdesk shares customers and billing with the rest of SystemJar — no separate tool to reconcile.
Part of your all-in-one business platform
Every SystemJar system shares one login, one team, and one bill — so you add only what you need and everything works together.
Ready to get started?
Start free today — no credit card to look around, one login across every system.
Create your account